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Games Not Loading/Opening? Here’s How to Fix It

If games aren’t loading or opening, don’t worry! This guide explains the most common causes and how to solve them so your students can get back to learning with ease.

Written by Amanda Parson
Updated over 3 months ago

If games aren’t loading or opening, don’t worry! Most often, the issue is caused by browser settings or school/district network restrictions. Follow these steps to get things running smoothly:


Whitelist These Sites

Send this list to your school or district’s technology department and ask them to whitelist the following:

This ensures that Power Spelling games and activities can load correctly through your school’s network.


Allow Pop-Ups and Redirects

Make sure pop-ups and redirects are allowed for:
👉 app.powerspelling.com

All of our games open in a new tab, so if pop-ups and redirects are blocked, they won’t launch.


Once the sites are whitelisted and pop-ups and redirects are allowed for our site, the games should open smoothly in a new tab.

If you’re still having trouble, please reach out to our support team — we’re happy to help!

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