Prior to getting help, please double check if the charger cable has been properly plugged in and you have followed the instructions on the PowerUp mobile app. Check the charger’s screen and the PowerUp mobile app to verify the charger’s status is normal. Try to unplug and then plug in again and start a new charging session in the PowerUp mobile app.
If you need further assistance, please reach out to the onsite zTrip road supervisor for any issues, in the dispatch office across the street.