1. Contact via In-App Chat
Inside PractaLuma, click the chat icon in the bottom right corner of your dashboard
Type your question or issue and our support team will respond as quickly as possible
2. Email Support
For more detailed inquiries, email our support team at support@practaluma.com
Include your account details, the issue you're facing, and any relevant screenshots to help us resolve it faster
3. Live Chat Hours
Our support team is available Monday to Friday, 9 AM to 5 PM AEST
Outside of these hours, expect a reply within 24 hours during business days
4. Self-Help Resources
Check out our Help Center for step-by-step guides and FAQs
We regularly update these resources with new tips and troubleshooting information