1. What happens if the internet drops mid-session?
Recording continues locally in your browser
You may see a “Connectivity Lost” banner, but your session is still active
Once the connection resumes, audio uploads automatically
2. Can't access PractaLuma at all?
Offline mode is limited — you’ll need an internet connection to start a new session
For critical sessions, we recommend using a secondary audio recorder (e.g. phone Voice Memos) as a backup
You can then upload the audio later and transcribe it manually
3. Transcription requires a stable connection
AI features like transcription and note generation need internet
If recording was completed offline, upload it when back online via the client’s profile
4. Best practices
Use a stable Wi-Fi or Ethernet connection for long sessions
Avoid browser tab switching during live dictation
Save frequently if typing rough notes during poor connectivity