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Delete messages sent to a client
Delete messages sent to a client
Updated over a year ago

Sent the wrong message to the wrong client? There's an easy fix!

Please note

  • Messages can only be deleted by Practitioners / Therapists

  • Clients CAN NOT delete messages

  • Practitioners / Therapists can only delete messages that were sent by them

To Delete a Message

Go to Messages

Go to the conversation that has the incorrect message

Hover over the incorrect message with your mouse and a "Delete" button will appear

Click on the "Delete" button

The deleted message will no longer be displayed to you or your client!

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