Who can use this feature

👑 Available to all Workspaces.

⚙️ Global or View Users Admin Permissions are required

To invite a new User, head over to the User tab in the Admin Menu and select Manage. There are 4 ways you can invite new Users to join you in your Workspace.

For Single invites, fields are separated according to Required and Optional. The default option for a user's allowance tier is set as the tier with the lowest points. You can optionally fill in other information such as the user's birthday and hire date.

There are two ways to add multiple users at once:
​

For Bulk Invites, simply type in the email(s) of the Users that you would like to invite. Note that emails must be separated with a comma in the case of using the Bulk Invite.

You can upload a CSV populated with your existing user data. Kindly download the provided template with the required formatting and upload the file to the system. We only accept CSV uploads at this point; any other file types will result in an error message.
​

Once you’ve uploaded your CSV, please notify us via email or Live Chat so we can process your file. Processing takes up to 3 working days from the date of notification. If you have a specific launch date, please inform us at least 3 working days in advance.

While your file is being processed, you may safely close the window or navigate elsewhere. You’ll receive an email notification once the upload is complete.

You can enable your Workspace's Invite Link by heading to the Workspace tab in the Admin Menu and selecting General.

Once you've enabled your Invite Link, other Admins will be able to copy the invite link from the General tab. Your teammates that follow this link will be able to join your Workspace.

You can restrict who can join your Workspace via the Invite Link by whitelisting email domains. When there are whitelisted domains specified, only individuals with access to the specified email addresses will be able to join your Workspace via the Invite Link.

Important: If there are no whitelisted email domains specified, anybody with the Invite Link will be able to join your Workspace.

Users that have been invited will have their accounts created for them automatically. Other Users in your Workspace will be able to give them recognitions immediately, and they start to count towards your total number of billed users from the next calendar day onwards.