Skip to main content
All CollectionsProgramsPalAdmins
How to top up campaign credits
How to top up campaign credits

The steps to take to top up credits for your campaign.

Felix Tan avatar
Written by Felix Tan
Updated over 3 months ago

Under your campaign's management interface, navigate to the "Budget" tab.

Fig 1. Budget tab.

Click on the "Top Up" button, which should open an interface as follows:

Fig 2. Credit Top Up modal.

After keying in the desired top up amount and submitting the top up request, we'll send you an invoice with your specified top up amount. The campaign's creator, and the billing POC (if specified) will also receive a copy of the invoice.

Once our finance team receives the funds, your credit top up will be marked as "Received". From there, the top up amount should also be reflected in your campaign's credits.

At any point, should you or your finance department have any questions, feel free to reach out to your ProgramsPal Account Manager, or Support at support@programspal.com.

Did this answer your question?