I encountered a technical issue while using the app. What should I do?
Please go to your profile in the app and click on “Report technical issue.” Try to provide as much information as possible so our support team can better understand your issue. We will get back to you within 24-48 hours to help resolve it!
The app is crashing frequently. How can I resolve this?
Please go to your profile in the app and click on ‘Report technical issue.’ Try to provide as much information as possible so our support team can better understand your issue. We will get back to you within 24-48 hours to help resolve it!
I am from a region with restrictions on Google / Apple services. What can I do?
We apologize for the inconvenience. Unfortunately, restrictions on Google / Apple services affect the app’s functionality, and currently, we do not have a workaround. We recommend using the app in regions where services are fully supported.
The app is not available in my country. When will it be available?
We’re working on expanding access! We know language learning is important and believe everyone should have the opportunity. Stay tuned for good news! 🙂