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Reminders Are Not Saving Right
Reminders Are Not Saving Right

How to figure out why your reminders won't stay toggled on and how to fix the them when your reminders suddenly toggle off.

Kailey Oswald avatar
Written by Kailey Oswald
Updated over a week ago

Step One: If your reminders are toggled off when they should be toggled on, this is most likely because you did not set a due date. In order to fix this, click on Edit Reminders.

EditReminders-1

Step Two: There are two ways to toggle reminders back on.

Option A: Inside the Edit Reminders box there is a dropdown menu. Next to where it says Continue to send these reminders until... change the dropdown menu to all conditions are accepted. Click Done.

AllDocsAccepted

Option B: From the dropdown menu, make sure you have chosen all conditions are due. If you choose this option, you need to set a due date for the reminders to stay toggled on. Click Done.

AllConditionsDue-1

Step Three: Under where it says Due Date, click No Due Date to set due dates.

NoDueDate

Step Four: After clicking No Due Date, click on the calendar icon to choose the day and month you would like to set for your due date.

Calendar

Step Five: Next click on the clock icon to choose a time for the documents to be turned in.

Clock-1

Step Six: Check the box next to Apply Due Date to all Conditions if you would like to apply the due date to all conditions. Click Done.

ApplyDueDates

Step Seven: Next to Edit Reminders where it says Reminders with an on/off switch, toggle reminders from Off to On.

RemindersOff
RemindersOn-1

Step Eight: In the bottom right corner, don't forget to click Save Changes.

SaveChanges-2

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