From time to time, you will want to edit your Organization's card details, billing info, or subscription tier.
To do this, click on your profile image in the Top Navigation Menu, and in the dropdown menu, select Upgrade Plan. This will take you to the Plan Management page.
Click any button that says Select a Plan. This will open a popup.
In the popup, enter the email address you used to register your organization. This will send a one-time password to that email.
Enter the one-time password into the popup, and then click Login. Note that these passwords expire after 5 minutes. This will open a menu in the popup which gives you various options for managing your subscription.
This menu lets you do the following tasks:
Edit card details: Select the Payment Methods option to edit your card details. You may be redirected to your bank page for 3D Secure purposes.
Update billing info: You can edit your Organization's billing info via the Billing & Shipping Addresses option.
Last of all, you can use this menu to change your Organization's subscription tier. To do so, select the white box at the top of the menu containing your plan's name and your organization's name. This will open the Subscription Details page.
In this page, click the link labelled Edit Subscription. This will bring you to the Edit Subscription Details page.
In this next page, click the Change button, next to the white box containing your current subscription's name.
Select your desired plan from the dropdown and press Update, followed by Confirm. This will change your organization's plan.
Precautions
You may be blocked from downgrading your plan if you have more Users or Managers associated with your Organization than your new plan allows. To ensure your downgrade is successful, you need to manually remove users and managers until they are within the new plan's limits.
If you have more Labs, Challenges, or Resources than your new plan allows, anything above the plan's threshold will be locked until you upgrade your plan again.