Short answer
Email support@preuve.ai with your idea name and what looks off. I'll investigate and either fix it or refund you.
What counts as "wrong"?
Missing competitors you know exist
Broken sections or empty fields
Duplicate or garbled text
What's probably not wrong
Score lower than you hoped (that might just be the market reality)
Competitors you've never heard of (we scan databases you might not have access to)
Insights that challenge your assumptions (that's the point)
How to report it
Email support@preuve.ai with:
Your idea name or the email you used
Which section looks wrong
What you expected vs. what you got
I personally review every report issue. If the data is genuinely wrong, I'll regenerate your report for free. If the tool failed you, full refund, no questions.
Why this happens sometimes
Preuve AI scans 50+ live data sources. Occasionally:
A source times out during peak hours
Your idea is in a niche with limited public data
The AI misunderstood your description
I'm a solo founder building this. Bugs happen. I fix them fast.