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Why is my account restricted?

Why restrictions happen, what access you still have, and how to restore full access.

Written by Vincent

Why your account may be restricted

Our system automatically detects and restricts accounts involved in abuse, such as creating multiple accounts to bypass free scan limits.

What this means

You can still log in and view your existing reports, but you won't be able to run new analyses until the restriction is lifted.

How to get unrestricted

Purchase any Deep Analysis plan. Your account will be automatically unlocked as soon as your payment is confirmed, and you'll have full access to run scans with your tokens.

I think this is a mistake

If you believe your account was restricted in error, contact us and we'll review it.

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