FAQs

Typical questions and answers about the PAL Inspection service, PAL brand, etc.

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PAL Reviews & Testimonies

Our customers love us! See what they have to say.
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Are there mechanics in a certain city?

Start your reservation to see all PAL® mechanics available before you complete your booking!
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Can I book an inspection same day?

Yes! As early as 3 hours from the time you're looking for one.
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What does PAL® stand for?

Prevent A Lemon
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What type of vehicles do you inspect?

We inspect all vehicles, regardless of the year, make or model!
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What is included in the 170 point inspection?

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Do you offer different packages?

One package, one price
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How much is a PAL® Inspection?

There is only one price - $149
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How do I book a PAL® inspection?

3 easy steps to reserving your used vehicle inspection
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Hours of Operation

PAL® inspections are available 7 days a week
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How soon can I get an inspection done?

As early as 3 hours from the time of booking
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Why should I use a PAL® Inspection before buying?

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How can a PAL® Inspection save me money?

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When do I get the inspection report?

When and how you receive your inspection results
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What's the difference between a Side By Side and Send On Your Behalf Inspection?

Find out what the better inspection package is for you.
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Do you offer out of state inspections?

We have mechanics all over the nation!
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The PAL® Inspection Tool

Innovative and detailed inspection reports from our own custom tool!
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Do you inspect motorcycles?

Short answer = not yet :)
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Sample PAL® Inspection Report

Sample inspection report that captures issues found, along with repair estimates to help you negotiate.
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Can I talk to the mechanic before or after the inspection?

We can schedule a call with the mechanic at no extra cost!
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When should I book a PAL® Inspection?

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Does PAL® also fix the vehicle or in the repair business?

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What can I expect from a PAL® Inspection?

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Are there mechanics available where the vehicle is located?

We have mechanics available across the country
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What do you mean by side by side inspection?

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What if I can't attend the inspection, but still want one done?

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What is a PAL Expert®?

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Do you inspect RVs or camper vans?

Short answer = not yet :)
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Do you inspect commercial vehicles?

We inspect some commercial vehicles, but not all
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Do you inspect electric or hybrid cars and SUVs?

We can inspect everything on the vehicle except the battery cell
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What are the mechanics' qualifications?

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How does PAL® screen mechanics to become PAL Experts®?

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Do PAL Experts® actually fix the vehicle or do any mechanic work?

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How long does it take to complete a PAL® Inspection?

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When are PAL Experts® available to inspect the vehicle?

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Can I choose my own PAL Expert® for the inspection?

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What type of sellers do you meet with?

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Can I speak with a PAL Expert® during the inspection?

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Does a PAL Expert® test-drive the vehicle?

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Does the vehicle go on a lift?

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Do you inspect damage or rust to the vehicle frame?

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Can a PAL Expert® identify previous body damage?

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Does a PAL® Inspection include emission testing?

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Is a compression test included in the 170 point inspection?

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Is a PAL® Inspection guaranteed if I decide to purchase the vehicle?

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Will I get a copy of the inspection?

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Will PAL® share the inspection results with any other parties including the seller?

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How do I pay for a PAL® Inspection?

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When does my credit card get charged for the inspection?

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What is the cancellation policy?

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Can I change the vehicle I reserved an inspection on?

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What if the seller doesn't show for the inspection?

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Are there any other circumstances where a charge might apply?

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What if the seller sells the vehicle before the scheduled inspection?

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What is ASE and what are the different mechanic certificates?

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What do I do when no mechanics are available?

Please contact us if you don't see any mechanics available when reserving your PAL® inspection
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How do I cancel my upcoming inspection?

Either through your PAL® dashboard or by contacting us
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