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Enhance Your Security With 2-Factor Authentication (2FA)

How to enable Two-Factor Authentication (2FA) on your Pricepoint account, plus troubleshooting steps if your verification code isn't working or you need to reset 2FA after changing devices.

We strongly encourage you to enable Two Factor Authentication (2FA) for added security. Follow these simple steps to set it up:

  1. Access Your Security Settings

    • Click on your user icon located in the top-right corner.

    • From the dropdown menu, select "My profile."

    • Navigate to the "Security" tab.

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  2. Enable Two Factor Authentication

    • Click on "Add Two Factor Authentication."

    • Follow the on-screen instructions to complete the setup.

Once set up, the next time you log in to Pricepoint, you'll be prompted to enter a 2FA code generated by your Authenticator App.

Enjoy peace of mind knowing your Pricepoint account is fortified against unauthorized access.

Common questions

What if my verification code isn't working?

Codes expire quickly (usually within 30 seconds), so make sure you're entering the most recent one shown in your authenticator app. Also check that your device's clock is set to automatic/network time — since codes are time-based, an out-of-sync clock will cause them to fail.

How do I reset 2FA if I've changed devices?

If you've switched phones or devices and no longer have access to your original authenticator app, reach out to our Support team to have 2FA reset on your account.

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