Since your account has been successfully migrated to primaTime 2.0, the billing system has also been upgraded from FastSpring to Stripe — our new, secure payment partner.
To ensure uninterrupted access once your current subscription period ends, please add your payment card to Stripe.
Your data, licenses, and subscription details remain fully preserved. You will only be charged once your current prepaid period ends — no double billing will occur.
Step-by-Step guide to enter your payment card
Open Organization Settings
Open the main navigation menu and select Organization Settings.
Open the Billing page
Inside Organization Settings, click on the Billing section in the left-hand menu.
Click Manage subscription
On the Billing page, click the Manage subscription button.
Redirect to Stripe
After clicking the button, you’ll be automatically redirected to a secure page hosted by our payment partner, Stripe.
Add a payment method
Within Stripe, click the Add payment method button.
Enter your card details
After clicking Add payment method, enter your card information.
Alternatively, you can select another available payment method (e.g., Apple Pay).
Confirm and verify activation
Once your payment method is added, you’ll be redirected back to the main page where you’ll see your payment method listed as active.
Return to primaTime
Click Return to primatime.com s.r.o. to go back to the primaTime app.
What Happens Next
That's it. You're all set up.
Your subscription, licenses, and expiration date were automatically migrated.
You will only be charged once your current prepaid period ends — no double billing will occur.
Your previous FastSpring subscription will be automatically canceled after the migration.
Access and Subscription Management
You can access the new version of the app at
👉 app.primatime.com
You can also return to your Stripe billing portal anytime to:
Update your payment method
Review invoices
Manage or cancel your subscription
Need Help?
If you have any questions or need help adding your payment card, our team will be happy to assist you. Book a short call with us or contact support via the in-app chat.