If you forgot your password or you’re not sure which email you used, simply try resetting your password by following the steps below.
How to Reset Your Password via the Mobile App
Open the Primed Mind App
Tap on ‘Sign in’
Go to the login screen.
Select ‘Forgot password?’
This option is below the password field.
Enter Your Email Address
Type in the email address you think you used for your account.
Tap ‘Reset password’
You’ll receive an email if the address is connected to an account.
Open the Reset Email
Look for an email with the subject line: “Reset your password”. It contains a link that is valid for 24 hours.
Click the Reset Link
Set a New Password
A website will open where you can enter your new password twice (to confirm).
Tap ‘Continue’
Your password will be reset.
Log In Again
Return to the app and log in with your new password. You can also log in through the browser window in our web app and use Primed Mind from there.
How to Reset Your Password via the Web App
Go to the Reset Password Page
Click here: https://my.primedmind.com/restore-password
Enter Your Email Address
Type in the email address you think you used for your account.
Check Your Inbox
You’ll receive an email with a password reset link if the address is connected to an account.
Open the Reset Email
Look for the message with the subject line: “Reset your password”. The link inside is valid for 24 hours.
Click the Reset Link
Tap the link that says “Reset password”.
Set a New Password
A website will open where you can enter your new password twice (to confirm).
Tap ‘Continue’
Your password will be reset.
Log In Again
Return to https://my.primedmind.com/login and log in with your new password. You can also log in through the mobile app and use Primed Mind from there.
For any additional help, feel free to reach out to support. We’re here to assist with any questions regarding your account and subscription!