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How to get a refund?
How to get a refund?

This article will describe how our refund policy works and what you need to do to get a a refund.

Petya Sadakova avatar
Written by Petya Sadakova
Updated over a year ago

We get it, sometimes something just doesn't work for you and you want your money back. As a rule of thumb as long as we haven't printed or shipped your files yet or if your printing is damaged you can get a full refund. 

How to get a refund on my Printt Delivery Order?

Full Refund - If we haven't started printing your document we can cancel it and you will get a full refund.  Alternatively, if your documents are printed badly or damaged we can either refund you or re-print and ship again on us.

No refund - unfortunately, if we have printed your documents we can not issue a refund. Except if they are damaged upon receipt. 

How to get a refund on Printt Now?

If something goes wrong while you are using one of our kiosks, we will automatically issue your a refund back.  For example, paper or ink runs out during your printing. 

If your job is badly printed please let us know by getting in touch and sending us a photo so we can refund you manually. 

⭐️ Tip: if you have any further questions or need help with using Printt, get in touch and we will always try our best to help you out.

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