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General Printing Issues
I’m having problems uploading a document.
I’m having problems uploading a document.

Are you having troubles uploading documents? This article will try to help if you are having issues uploading documents to Printt.

Petya Sadakova avatar
Written by Petya Sadakova
Updated over a week ago

There are a few reasons why you might not be able to upload a document to Printt.

Here you can see what maybe is the problem and how you can solve it :

  1. The file is larger than 20 MB. - We recommend splitting up your file into smaller files, less than 20 MB.📄

  2. You don’t have a strong connection to the internet. - Please check either your mobile data or WiFi connection before uploading, to be sure the upload will be successful. 📶

  3. If your document is protected by a password.

  4. If you have spaces between the letters in the name of the document.

  5. If you are still having issues uploading, this may also be due to an issue in the app.(we are constantly working to fix these).  Please try logging out and then logging back in.📱

⭐️ Tip: If you still have issues uploading your file after checking the above or you have any further questions or need help with using Printt, get in touch and we will always try our best to help you out.

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