Managing Access

Create roles and grant users access on a global, venue, or event level

Rosie Scanga avatar
Written by Rosie Scanga
Updated over a week ago

Introduction

Permissions in Prism are managed with customizable "Roles" that can be assigned to a user at an organization wide, venue specific, or event specific basis. Roles will dictate what users can see and edit within Prism.

Managing roles

You may edit the default Roles in your account or create completely new Roles depending on your user's needs.

  1. Navigate to the roles page

  2. Click on the finger icon in the "Edit Permissions" column for the role you wish you edit

  3. Toggle on/off the appropriate permissions for this role. 

  4. Click save in the top right to save your changes.

  5. You can now assign these roles to a user across your entire organization or on a per-venue basis.

Assigning Org wide Permissions

Assigning a role to a user globally will give the user the listed permissions across all venues and events in your organization.

  1. Navigate to the users page

  2. Click the pencil icon to edit the user you wish to assign a role to

  3. Uncheck the "Admin privileges" checkbox under "Global & Venue Permissions"

  4. Next to "global roles", select the roles you wish to assign to this user.

  5. Click "Save" in the top right of the page

Assigning Venue level Permissions

Assigning a venue level role to a user will give the user the listed permissions for only that particular venue and the stages associated with the venue. You may assign a user access to multiple venues.

  1. Navigate to the users page

  2. Click the pencil icon to edit the user you wish to assign a role to

  3. Uncheck the "Admin privileges" checkbox under "Global & Venue Permissions"

  4. Click "Add Venue Access" then select the appropriate venue/role combination.

Assigning Event level Permissions

You may assign a user access to particular event that they may need access to without assigning them to the entire org or venue.

1. Navigate to the event that the user should have access to
2. Click on the three dot menu in the top right corner of the event and select "Permissions"
3. Click the Add User button, select a user from the dropdown and pick the particular "Role" or level of access that they should have to the event then click the check mark.

Check the Level of Access for a User

If you would like to check the level of access that a user has, as an Admin, you have access to "Log in as" any other user in Prism to see what their view and permissions look like when they log in to Prism. To do this go to Settings > Permissions tab > Team > then click the "Log in as" button next to the user.

Note: If a user is the Event Creator on an event, they will have full permissions for that event. For example, if an outside promoter creates an event in your account, they will have ownership of that event while also having restricted access to any events that were not created by them.


If you have any questions, contact support@prism.fm!

Did this answer your question?