Platform Rebates are relevant if your account is integrated with a ticketing platform like Eventbrite, See Tickets, eTix, or Prekindle.

Integrated ticketing platforms will sync rebate totals by tier with Prism in the Tickets section on the Revenue tab of an event. An event must be in the Confirmed status in order to link tickets and obtain Sold ticket numbers and Rebate totals. Rebate information is only displayed for Internal facing numbers on the Budget Summary (pictured below) and on the Internal Settlement since Rebates are considered Additional Internal Revenue.

Platform Rebates will only calculate for Actuals. Internal Estimated and Internal Potential versions of a Platform Rebate will always display as 0. This is because Prism only has Ticketing data post-confirmation; to learn more about best practices for estimating rebates read on.

On the Revenue tab, we recommend to create an Additional Internal Revenue line item to account for Estimated Rebate Revenue. You can Estimate Rebate Revenue based on an amount per ticket * Estimated Sales (Estimate Sales come from the Ticket table). Adding this Additional Internal Revenue item will allow you to Estimate Rebate Revenue and Internal Net Potential while creating an offer.

Remember that Rebate Actuals will be automatically pulled in via the Ticketing integration as "Platform Rebate" so when the show is Confirmed, so you can leave the Additional Internal Revenue Rebate line item's actuals as 0.