Streamline the confirmation handoff process with confirmation emails directly from Prism. When a show confirms, automatically send a confirmation email to a group of users with basic information about the event and a link to the show.

When a user clicks the link in the confirmation email, they will be brought directly to Prism and only see what they have access to on the event.

Go to Settings in the bottom right corner of Prism where your initials are and then click the "Notifications" tab. Select the "On" radio button to enable Event Confirmation Notification Emails for the entire organization.

If this setting is off, you will not have the option to send a confirmation email on any event in the account.

Once Notifications are activated for the account, go to the Permissions tab and then Team. Turn on the “Send Confirmation Email” checkbox for any user that should receive a confirmation email.

Note that at confirmation, you will always have the option to remove users from the email confirmation recipient list if needed.

Some users may only need confirmation emails for certain venues. This is possible to manage with venue level "Roles." If a user has only venue level access like pictured below, they will only appear as options to receive confirmation emails for events that are at venues they have access to.

In Prism agency, confirmation emails can be narrowed down by Artist as well. For example, if a manager has access to an artist and "Send Confirmation Emails" enabled for their user account, any time a show for that artist is confirmed, there will be an option to send the manager an email with a link to the event and the details.

The 'Manage Email Notifications' toggle in your permissions page on any role will allow admins and users with global permissions to selectively enable additional email notifications for Artists when the following actions take place on the Prism calendar:

After moving the event into the 'Confirmed' status, the user is given the option to send a confirmation email to users with notifications enabled. Unchecking the confirmation email box will allow the user to confirm the show without sending an email notification.

To edit the users that will receive the confirmation email, click into the 'users' link and adjust recipients by using the 'x' displayed by the name. Users can add additional contacts by using the dropdown and selecting other users in the account contact list.

Admins have the ability to enable users to customize their settings for additional email notifications from Prism. Create a new user role, or adjust the permissions on an existing Role in the Permissions > Roles tab by clicking on the 'Edit Permissions' icon. (To change or update a Role's name or description, click the pencil icon under the 'Edit' column).
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The "Manage Email Notifications" toggle at the bottom of the permissions list will determine whether users can customize their preferences in their 'Notifications' tab to receive additional emails from Prism based on new activity on the calendar.

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Users can selectively enable/disable automated email notifications when any of the following changes occur at ONLY the venues that they have been given access to:

For users who have been granted permissions to adjust their Email Notification settings: Navigate to your Prism 'Settings' by clicking on your initials the bottom left-hand corner of your account. Click on the 'Notifications' tab to customize and define the emails that you want to receive based on the above calendar activity:

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The Venue Notifications section of the Preferences page will only be visible if a user is an admin, or has been granted a role that has 'Manage Email Notifications' enabled.

Users can selectively enable/disable automated email notifications if, and only if, the "Manage Email Notifications" toggle has been applied to one of their user roles at the global level. Once enabled, they can opt to receive an email when any of the following changes occur for all artists that they have access to:

For users who have been granted permission to adjust their Email Notification settings:

Navigate to your Prism 'Settings' by clicking on your initials the bottom left-hand corner of your account. Click on the 'Notifications' tab to select the emails that you want to receive based on the above calendar activity: