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Connected Show (Limited Beta) General FAQs
Connected Show (Limited Beta) General FAQs

Connected Show FAQs for clients who are participating in the Connected Show Limited Beta

Ellie Martin avatar
Written by Ellie Martin
Updated this week

The following applies only to clients who are participating

in the Connected Show Limited Beta.

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What is the Connected Show?

The Connected Show is a way for promoters and agencies to collaborate. With this feature, event records can be connected between a promoter and agency accounts in Prism so that information can be shared more efficiently and accurately.

With the Connected Show, Prism agents can import a Prism offer into their account in one click. When certain updates are made on the promoter side, they can automatically be copied over to the agency side as well.

Magic!


What’s the purpose of the Connected Show?

Our goal with Prism is to give you back time to book more shows and focus on the things that matter most. The vision for the Connected Show is to eliminate industry-wide redundancies by automating steps between venues, promoters, and agents during the booking process. Instead of manually entering offers into agency systems to create contracts, agents can import offer information directly into their Prism accounts with the click of a button! Data entry is automated, which reduces errors and inefficiencies. Once a show is connected in Prism, agents can update the event with the latest ticket sales.


Who is participating in the beta?

For our venue and promoter clients, we’re starting with a small group in this initial Limited Beta and will roll it out to more clients over time.

All Prism agency clients can utilize this functionality from day one:

  • ACME Event Co.

  • Atlas Touring

  • BA Entertainment

  • BANDIT Booking

  • Blazing Star

  • Blue Sun Entertainment

  • Brad Rosen

  • Cardinal Talent Group

  • Contrast Touring Agency

  • Downstage Entertainment

  • First Hold Artists

  • Global Talent League

  • Goldengate Talent Agency

  • House of Ill Fame

  • KOHAI Artist Agency

  • Madison House

  • Matt Steele

  • Maria Matias Music

  • Midwood Entertainment (Agency Division)

  • Musentpro

  • Nine Mile Touring

  • North Shore Artists

  • Numerous Agency

  • Outlier Music Group

  • Providence Music Group

  • Rainmaker Artists

  • Revel Talent Alliance

  • Rockwood Booking

  • Rocky Road Touring

  • Row Boat Music

  • State of the Art Agency

  • The Neal Agency

  • The Phoenix Artist Agency

  • Upper Management Talent


What information is shared when a show is connected?

Offer and settlement information from venue and promoter accounts are copied into the agency’s Prism account.

Specifically, these are the data points shared:

Event Information

  • Dates (event date(s), announce, onsale, presale)

  • Age Limit

  • Pre-Settlement Fee(s)

  • Facility Fee(s)

  • Tax Rate

  • Ticket Scaling (Allotment, Comps, Kills, and Price, as well as Sold tickets)

  • Additional Revenue Included in Net Gross

  • Costs (only external-facing costs with the “Reported” toggle on namely the offer budget and settlement costs)

  • Settlement Terms

Artist Deal Information

  • Artist Name

  • Deal Info (including adjustments and relevant additional deals e.g. support guarantee)

  • Merch Rate and Merch Notes

  • Run of Show (only those marked as “Included on Docs”)

Notes:

  • Simple offers and simple settlements cannot be linked at this time

  • Deal Terms and Additional Terms & Conditions cannot be imported at this time


What about related deals (e.g. support) on a show?

Related deals will also copy over. Prism will only import information that is already part of the offer and impacts the artist’s deal with the agency client.

Because of the way talent deals calculate, importing a deal will also import:

  • All support deals with “Include in Deal” toggled on

  • All other headliner deals on the event affecting the deal (guarantee information only)

For example, if the headliner deal is flat, then no other deals need to be copied over, but if it’s a net deal after show expenses with support included in the deal, then the relevant support deal(s) will copy over. Or, if you have a plus deal with two headliners, only the second (non-agency) headliner's guarantee will copy over.


When is this information shared?

All offers generated in a Prism venue or promoter account will have a share link at the bottom and can be imported into a Prism agency account (if the agency chooses to do so). A show can only be connected if a Prism agent clicks on the link to import the data into their account and establish the connection.

More specifically, data is shared when:

  • A Prism agent clicks on the share link at the bottom of a Prism offer, or on the link in an offer email sent directly through Prism. All venue and promoter clients can generate documents containing the shareable link, but only those participating in the Connected Show Limited Beta will have the extended functionality of an "Import" button on their events to refresh the data.

  • A Prism agent refreshes the data on a connected event in their account. A venue or promoter cannot “push” new data over to the agency when they make changes, but the Agency can “pull” data from the venue or promoter if the event was connected with a venue or promoter participating in the Connected Show Limited Beta.

    • NOTE: Ticket counts can be imported on Confirmed events by refreshing the data on the agency side, however, final settlement costs cannot be pulled into an agency account unless the event has been set to “Settled” on the promoter / venue side. When a venue or promoter event is in a non-settled state (Hold, Confirmed, In Settlement), the settlement costs cannot be imported into the agency event.


If you have any questions, contact support@prism.fm!

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