Prism guides

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52 articles in this collection
Written by Adrian Tavares, Matt Ford, Evan Balbona and 3 others

Guide to Getting Started with Prism

A beginner's guide to setting up your account and working in Prism!
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Written by Rosie Scanga
Updated yesterday

Prism 101: Event Management Course Overview

Learn the basics of navigating and using Prism for venues and promoters.
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Written by Rosie Scanga
Updated yesterday

Duplicate Events

Easily copy offer details by duplicating an event
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Written by Eshton Loh
Updated yesterday

🎉 Product Updates (as of Jan 11)

Here's a quick summary of everything we've been working on
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Written by Evan Balbona
Updated yesterday

Organization Settings

Configure your Prism account and understand Advanced Settings.
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Written by Rosie Scanga
Updated yesterday

Contacts

Learn more about managing contacts in Prism on events and in the contact book.
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Written by Rosie Scanga
Updated yesterday

Login Issues

How to change your password, request a password reset link for a forgotten password, and update your email address.
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Written by Rosie Scanga
Updated yesterday

Withholdings

How to remove tax withholdings from an artist payout and track upcoming withholdings payments in reporting.
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Written by Rosie Scanga
Updated yesterday

How to: Create a New Venue

Everything you need to know about setting up a new venue in Prism Organization Settings.
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Written by Rosie Scanga
Updated yesterday

Payments

How to update, track, and report on settlement and deposit payments in Prism.
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Written by Rosie Scanga
Updated yesterday

Reports

How to generate reports, export to a CSV, and access a list of all shows in a report.
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Written by Rosie Scanga
Updated yesterday

Using Saved Views

Save filters on the Calendar, Event List, and Reports to view specific types of shows or markets.
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Written by Rosie Scanga
Updated yesterday

Create an Event Template

Learn how to create an event template to get a head start on every event you create!
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Written by Rosie Scanga
Updated yesterday

Prism Tours

Our new Tours feature can be used for routing a tour across many different markets and venues or for a multi-night run at your venue.
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Written by Rosie Scanga
Updated yesterday

Google Calendar Integration

Learn more about the GCal integration including how to set it up, share it, and make updates to it.
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Written by Rosie Scanga
Updated yesterday

Webhooks via Zapier

Create your own custom integrations with webhook technology
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Written by Evan Balbona
Updated yesterday

How to Reschedule a Confirmed Event

Learn how to update an event date or change the location of your event.
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Written by Rosie Scanga
Updated yesterday

Print Calendar from Prism

Best practices for printing your calendar.
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Written by Rosie Scanga
Updated yesterday

Top 9 Prism Tips & Tricks

That you have always wanted to know, but were always too afraid to ask
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Written by Evan Balbona
Updated yesterday

Add Users to Prism

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Written by Rosie Scanga
Updated yesterday

Manage Event Settings

Tax Rate, Facility Fee, Offer Header Logo, Currency and more can all be managed via event settings.
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Written by Rosie Scanga
Updated yesterday

Using Tasks in Prism

Learn more about using tasks, including them on templates, and setting relative due dates.
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Written by Adrian Tavares
Updated yesterday

Applying Templates

Task and Event Templates can be applied to individual Events to make building your show that much faster!
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Written by Evan Balbona
Updated yesterday

Save an Event as a Template

Copy an existing Event Template is also covered in this article.
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Written by Rosie Scanga
Updated yesterday

Adjustments

Easily add a bonus or charge an artist at settlement
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Written by Matt Ford
Updated yesterday

Prism Breakeven 101

A high-level overview of our breakeven calculation
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Written by Evan Balbona
Updated yesterday
Venues & Promoters

How to: Settle a Show

Everything you need to know to settle up internally and with the artist
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Written by Rosie Scanga
Updated yesterday

Advancing in Prism

Create a template, edit, and print an advance from Prism.
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Written by Rosie Scanga
Updated yesterday

Create a Rental Event

Use Rental Events to manage rentals or private events.
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Written by Rosie Scanga
Updated yesterday

Creating and Managing Holds

This article outlines steps for creating holds, updating hold dates and hold levels, and copying holds to send via email.
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Written by Rosie Scanga
Updated yesterday

Prism for Production teams

Run of Show, Advancing, Show Notes, Files, and Tracking Expenses for Production teams.
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Written by Evan Balbona
Updated yesterday

How to: Shared Holds

Learn how to request, manage, and confirm a shared hold.
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Written by Rosie Scanga
Updated yesterday

Rental Events: Ticketed Partner Deals

Everything you need to know about creating Rental events, offers, and settlements.
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Written by Rosie Scanga
Updated yesterday

How to: Confirm a Hold

Learn about how to confirm a show, send confirmation emails, and what changes on a show once it confirms.
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Written by Rosie Scanga
Updated yesterday

Prism for Marketing Teams

Prism is a great way to centralize your marketing efforts via our cost-tracking and date tracking functionality. Read more below!
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Written by Rosie Scanga
Updated yesterday

NEW! Share Avails Feature

Quickly copy available dates from your Prism calendar to your clipboard to send them off over email.
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Written by Rosie Scanga
Updated yesterday

Using the Prism Calendar

Start here to learn about navigating the Prism calendar!
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Written by Rosie Scanga
Updated yesterday