Skip to main content
All CollectionsTroubleshootingConnection Log
Linux - Network Manager VPN Log
Linux - Network Manager VPN Log
Richard avatar
Written by Richard
Updated over a week ago

If you are experiencing connection issues with the VPN, please send us the connection log for us to quickly identify the problem and send you the right solution.

Step 1

Proceed to Terminal.


Step 2

In the Terminal, enter this line: sudo grep VPN /var/log/syslog


Enter your password for the Linux account.


Step 3

Highlight the generated logs and then select the Copy function.


Step 4

Send a copy of the Terminal log to our email address at support@privatevpn.com with your thoughts.

Did this answer your question?