If you are experiencing connection issues with your Asus router VPN setup, please send us the connection log for us to quickly identify the problem and send you the right solution.
Step 1
Login on your Asus router > Advanced Settings > Systems Log (below).
Step 2
At the General Log tab, click on Save.
Step 3
Send a copy of the syslog.txt file to our email address at support@privatevpn.com with your thoughts.