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Prevent your Firewall from blocking Privy
Prevent your Firewall from blocking Privy

Learn what steps to take in order to prevent your firewall from blocking the Privy domain

Natalie Bernacchi avatar
Written by Natalie Bernacchi
Updated over a week ago

Try enabling Secure DNS and select Google.

Please turn on Secure DNS and select Google:

    1. Open Chrome

    2. At the top, right side of the browser, tap “More” then “Settings”

    3. Under “Privacy and Security” tap “Security”

    4. Turn “Use Secure DNS” On or Off

    5. Choose Google for Secure DNS

    6. Please close down your browser, reopen your browser, and go to www.privy.pro to log in and see if that resolves the issue.

If you continue to have difficulty reaching the Privy app, please reach out to support@privy.pro for more troubleshooting steps.


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