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Changing To a Different App Plan (New UI)
Changing To a Different App Plan (New UI)

Plan types. Downgrade/Upgrade your plan

PC Support avatar
Written by PC Support
Updated over 5 months ago

As a reminder, our four plan options are:

1. Free Plan

  • Cost: No charge

  • Features:

    • Add an unlimited number of options to one product in your store.

2. Basic Customizer

  • Cost: $14.90/month

  • Features:

    • Add unlimited variant product fields to an unlimited number of products in your store.

    • Includes all product option field types: small & large text boxes, checkbox groups, radio buttons, dropdown menus, file upload fields, color swatches, and calendar date selectors.

    • Free installation and email support.

3. Premium Customizer

  • Cost: $29.90/month

  • Features:

    • Add unlimited variant product fields to an unlimited number of products in your store.

    • Includes all product option field types: small & large text boxes, checkbox groups, radio buttons, dropdown menus, file upload fields, color swatches, and calendar date selectors.

    • Charge more for customized products.

    • Show/hide customization options automatically with conditional logic.

    • Free installation and email support.

4. Premium Plus

  • Cost: $49.90/month

  • Features:

    • Add unlimited variant product fields to an unlimited number of products in your store.

    • Includes all features of the Basic Customizer.

    • Includes all product option field types: small & large text boxes, checkbox groups, radio buttons, dropdown menus, file upload fields, color swatches, and calendar date selectors.

    • Live onboarding session.

    • Dedicated customer success manager.

Note: Each user is entitled to one 14-day free trial only. Upgrading to a higher plan does not grant a new free trial period.

How to Upgrade or Downgrade Your Product Customizer App Plan

Step 1 Open the App

Launch the Product Options & Customizer app and let it fully load.

Step 2 Access Subscription section

Click the "Subscription", to visit the subscription page

Step 3 Select a New Plan

Choose your desired plan.

Step 4 Approve Charge

On the next page, approve the charge for your new app plan.

The app will then reload, and you will return to the homepage with your selected plan features activated. All done!

For support or further questions or concerns, please feel free to reach out to us via live chat or email support@productcustomizer.com. We are here to help!

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