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Fixing Free Spin Recovery Issues with the Safari Browser

Shane avatar
Written by Shane
Updated over 3 years ago

Q: While playing Heart of Vegas on my Safari browser I sometimes have an interruption in play and am unable to recover my free spins or where I left off in the game. Is there a way to resolve this?

A: Yes. We have found a solution that should resolve issues with free spin recovery for players that play Heart of Vegas on a Safari browser.

Steps:

1. First go the Safari Preferences section at the top left of the browser.

HOV_Safari.png

2. Click Privacy and make sure that "Block all cookies" is not selected.

Safari_Privacy.png

If for any reason you still experience these issues after making these changes please contact us through our customer support channels.

Thanks for playing,

- The Heart of Vegas Team

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