Permissions Overview
Resource requests in Productive are controlled by dedicated permissions, letting you decide who can see, create, and resolve requests.
You can use default system permission sets or create custom sets to match your teamβs workflow.
Resource Requests are available on the Ultimate subscription plan.
π Note: Resource requests must be enabled in Settings > Resourcing before they can be used.
1) Viewing Resource Requests
The View resource requests permission lets users access the Resource Requests tab in budgets and deals. Users with this permission can open requests to see the details, but they cannot edit them.
π This permission is essential if someone needs to track requests without actively managing them.
By default, this permission is granted to:
Admins
Profitability Managers
Managers
Coordinators
2) Requesting Resources
The Request resource permission allows users to:
Edit their own requests
Receive notifications for incoming requests
By default, this permission is granted to:
Admins
Profitability Managers
Managers
Coordinators
π Good to know: Only the person who created a request can edit it. All other users with view access will see the request in read-only mode.
3) Resolving Resource Requests
The Resolve resource requests permission is for users who manage and allocate resources. It allows them to:
Reject requests
Receive notifications for new requests
By default, this permission is granted to Admins and Profitability Managers.
Subscriber Behavior
Subscribers follow the same logic as task subscriptions. A user automatically becomes a subscriber when:
They create the request
They comment on the request
They are mentioned in a comment
Subscribers can also be manually added or removed. Being a subscriber ensures you receive updates and stay in the loop on all activity related to that request.
Notifications
Resource requests introduce a dedicated notification set:
Request created: Sent to users who can resolve requests
Request updated: Sent to all subscribers
Mentioned in comment: Sent to the mentioned user
Comment added: Sent to all subscribers
Request resolved: Sent to all subscribers
π Each type can be turned on or off in Notification Settings, giving your team full control over which updates they receive.
π Read more about notification settings here.






