Go to CRM then Clients 2. Find the client you want to remove access to/ convert then click the small icon next to their name. 3. Click "Login Credentials" 4. Click "Revert Back To Lead Profile" Related ArticlesHow To Dial A LeadHow to Convert a Lead to a Client Without Collecting PaymentHow to View an Individual Client's InvoiceHow to Assign Tags to Leads in CRMDelete a Lead/ Client