If an invited user is having difficulty finding their Programa invitation email, you can easily resend the invitation. This will trigger our system to send them a new invitation email.
To resend an invitation:
In the top left of your screen click the drop-down arrow next to your studio’s name and select settings.
On the settings page select the people tab.
Find the pending user in the list (note: users with pending invitations will appear slightly transparent)
Click the drop-down arrow to the right of the name and select re-send invite.
Please note a team member will only be added to your organisation if they register an account through the invitation email. They cannot be added to your team if they register an account independently through the Programa homepage.
If your team member does register and independent account, please email firstname.lastname@example.org and the Programa team will delete their account so you can resend an invitation to join your team.