Accessing the Contact Drawer
To access the Contact Drawer, navigate to the Leads or Quote Requests view in your Programa account. After clicking on the Contact button to the far right of a Lead or Quote Request, the Contact Drawer will open from the right-hand side of the page.
Sending messages
Send messages directly to designers and their studios in-app. This integrated approach streamlines the communication process, allowing you to compose messages effortlessly without the need to switch between multiple applications.
Attachments
In-app messaging also supports attachments, enabling you to include relevant files or documents along with your messages if you wish. This feature enhances collaboration by providing designers with all the necessary information in one place.
Replying to messages
Designers can easily reply to your messages, this two-way communication ensures that both parties can collaborate effectively.
Viewing conversation history
All communication history, including messages and attachments, is conveniently stored within the Contact Drawer. Suppliers can view the entire conversation thread allowing for quick reference and easy tracking of discussions.
Benefits of in-app messaging
Save time: In-app messaging eliminates the need to switch between emails and Programa, saving valuable time for you and your team.
Collaboration: With in-app messaging and optional attachments, collaboration becomes more streamlined, leading to enhanced efficiency and productivity.
Centralised communication: By keeping all communication in-app, important discussions and files are easily accessible in one centralised location.
Tracking: The comprehensive conversation history feature allows you and your team to track the progress of discussions and reference past interactions effortlessly.
Programa for Brands in-app messaging is a valuable tool for facilitating seamless communication between your team and designers. Say goodbye to the need for constant email switching and experience the benefits of streamlined communication within Programa.