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Troubleshooting web push notifications for PWAs on Android
Kevin Basset avatar
Written by Kevin Basset
Updated over a year ago

There are many different vendors with slightly different implementations of this, so the reason why you're not receiving a notification on Android may be difficult to track down. However, it usually comes down to some settings preventing notifications altogether. Try these:

  • Settings > Sounds & Vibration > Do Not Disturb: if this setting is enabled, Push Notifications will not be received. Make sure this is disabled.

  • Settings > General > Background App Refresh: this setting allows apps to run in the background and must be turned on.

  • Settings > Apps > Your App > Notifications: make sure the All notifications toggle is enabled.

  • Settings > Apps > Your App > Permissions: make sure that Notifications is present under Allowed.

  • Settings > Apps > Your App > App battery usage: make sure your app isn't on Restricted, and optimally on Unrestricted (although Optimized should work too)

  • Settings > Apps > Chrome > Notifications: ensure that all toggle switches are turned on.

  • Settings > Apps > Chrome > Power Usage Details: Disable the Manage automatically toggle and set auto-launch, Secondary launch, and Run in background to On.

  • Settings > Battery > App Launch: Look for the Chrome App, if this is enabled then Push Notifications will not be received. Make sure this is disabled.

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