PU Prime Referral Code GET100BONUS is the string a new client enters to claim a 100% deposit bonus up to $5,000 in trading credit when they open and fund an account. Most of the time it works exactly as described. When it does not, the failure is rarely mysterious — it comes down to a small set of repeatable causes: the wrong entity holding the account, an unverified profile, a competing partner link, a code entered after funding rather than before, or a country where the promotion simply is not offered. This article walks through each cause and what to do about it.

A large share of "the code did not work" reports are not code failures at all. They are cases where someone expected the wrong reward, because PU Prime runs more than one thing that gets called a referral.

GET100BONUS functions as a promotional sign-up code. You enter it at registration, or opt into the promotion from the promotions area of the client portal afterwards, and the reward — deposit credit — goes to you as the new account holder. Nothing is required of any other person.

Separately, existing clients can generate a personal Refer-a-Friend link in the portal. When someone signs up through that link and completes qualifying steps, both parties can receive a cash reward, with the referrer taking the larger share. Third, there are partner or introducing broker links, where the introducer earns ongoing commission on the client's trading volume instead of a one-off reward.

So if you entered GET100BONUS and then waited for a cash payout, nothing is broken — you claimed credit, not cash. And if you were referred by a friend but entered a promo code instead of using their link, the friend's reward may never trigger. Establishing which of the three routes you took is the first diagnostic step, because the fix is completely different in each case.

This is the cause people find hardest to accept, because there is nothing to fix. PU Prime operates through several entities regulated to different standards — ASIC in Australia, the FSCA in South Africa, and offshore licences in Mauritius and Seychelles. Where you live determines which entity holds your account, and that in turn determines reward tiers, eligibility and whether a promotion is offered at all.

If the promotion is closed for your entity, the code field may accept the string and then quietly do nothing, or the promotion may simply not appear in your portal. Neither is a bug.

What to do: check the promotion terms for your country of residence before you register, not after. If the promotion is not available to your entity, treat the account decision on its own merits — platform, instruments, costs — rather than chasing a bonus that was never on the table for you. Do not attempt to register under a different country to reach a different entity. Identity verification exists precisely to confirm residence, and a mismatch between your stated country and your documents is one of the most reliable ways to have a promotion voided and an account frozen.

Promotions are not applied to unverified accounts. This single rule explains a great many "code accepted but no credit appeared" cases. The code registers against your profile, the deposit lands, and the credit line never materialises because identity verification is still outstanding.

The usual verification snags are generic to financial account opening rather than specific to any one broker:

What to do: complete verification before you fund anything, and confirm in the portal that your status reads as verified rather than pending. If a document is rejected, fix the specific defect and resubmit rather than uploading the same file again. Then re-check whether the promotion is showing as active on your profile.

If you clicked through a partner or introducing broker link before registering, that attribution is already attached to your sign-up. Because the broker will not pay twice for the same client, sign-ups through a partner link are usually not eligible for Refer-a-Friend rewards, and where a partner link and a referral code collide, one of the two will normally be disregarded.

The practical symptom is a code that appears to be accepted but produces nothing, or a referrer whose reward never appears despite the referee having done everything asked of them.

What to do: decide the route before you register. Work out which outcome is better for you — the deposit credit from the promotional code, or whatever a partner arrangement offers you — and take only that route. Practically, that means opening the official site in a clean browser session, without clicking through an affiliate page first, if the promo code is what you want. Once the account exists, the attribution is fixed and no amount of entering codes afterwards reliably rewrites it.

Order matters. The bonus attaches to a deposit, so a code applied after the deposit has already settled has nothing to attach to. There are two legitimate entry points: the promo or referral code field during registration, and the promotions area of the client portal, where you opt in. Both must come before funding.

Follow this order and most sequencing failures disappear:

That last step is the one people skip. If the credit line is not visible, stop and resolve it before trading. Once positions are open, unpicking what should have been credited becomes far harder to argue.

Brokers of this type typically allow multiple trading accounts under one client profile. The bonus attaches to the account you funded under the promotion, not to every account you hold. If you deposited into one account and then looked for credit in another, the credit is not missing — it is elsewhere.

What to do: identify the account number you funded and check that account's balance and credit fields specifically. If you intended the bonus on a different account, resolve it with support before trading rather than moving funds around and hoping the credit follows.

This is a misunderstanding rather than an error, but it produces the same complaint. The deposit bonus is credit, not cash. It enlarges the margin available in the account and absorbs losses only after your own capital is exhausted, and it cannot be withdrawn. Profits made while it is active are withdrawable normally.

So a withdrawal request that includes the credit will not process as expected, and a balance figure that includes credit is not a figure you can take out. A 100% match means that at the moment of funding, half of the enlarged margin figure is yours and half is the broker's non-withdrawable credit. Reading the credit line as capital to trade larger with is the specific mistake that turns a cushion into an accelerant.

If the missing reward is a cash Refer-a-Friend payout, the diagnosis changes entirely. Those rewards are never paid on registration alone. The referee typically has to clear three gates: open and verify a live account, fund it to a stated minimum, and then trade a stated volume in qualifying instruments — usually a lot count across forex, gold, silver, crude oil or major crypto pairs. The reward is released some days after the final condition is met, not instantly.

Two further design features explain most disappointment here. Reward amounts are tiered by the referee's country, with lower tiers paying noticeably less, so a headline figure seen elsewhere may not be the figure that applies. And there is a cap on how many people one client can be rewarded for referring; beyond it, neither side earns anything from further introductions.

What to do: before chasing support, check each gate in turn. Was the account verified? Did the deposit meet the stated minimum for the applicable tier? Was the traded volume in qualifying instruments, and has enough time passed since the last condition was met? Also confirm the referee used your personal link generated from the Refer-a-Friend section of your portal. A code you were once given is not a substitute for your own link, and this is a frequent cause of unpaid referrer rewards.

Support conversations go faster when you can rule things out. Run through this first:

If all seven check out and the credit still has not appeared, gather the account number, the date and amount of the deposit, and a note of exactly where and when you entered the code. That is the evidence that resolves a case quickly.

Every problem above is procedural and reversible. One is not: trading a larger size because the credit line made the account look bigger. The credit absorbs losses only after your own money is gone, which means the enlarged margin figure lets you take positions your actual capital cannot support. The same logic applies to churning lots to satisfy a volume requirement — spread paid to unlock a reward can easily exceed the reward itself. Treat the credit as a buffer, enter the code in the right order, verify first, fund second, and the code will do what it is meant to do.

Trading carries a substantial risk of loss and is not suitable for every investor. Evaluation fees are generally non-refundable unless the provider's terms state otherwise. Nothing here is financial advice.

Promotional terms, eligibility and values are set by the provider and can change at any time. Always confirm the current terms on the official site before signing up or completing a purchase.