It is always nice to hear that a customer would like to reopen their account!
The reactivation of the account, is handled by our Customer Support team.
✉️Therefore please get in touch with our service and put forward your request.
You can reopen your account if:
You have self-excluded, and the exclusion period has ended
You haven't used your account in a while
However, you cannot reopen your account if:
You have self-excluded or selected a cool-off period and the period has not expired
If the account was closed less than 6 months ago for responsible gaming reasons
The account was closed at our initiative, of which you were informed
The account is permanently closed for legal reasons