PropertySimple connects to your social media accounts using something called 'access tokens', which are provided by each social network. These tokens sometimes expire or become invalid, at which point you will need to connect your social account to PropertySimple again. This process generates a new token.
Each social media platform has its own rules and security systems designed to protect your account and personal information. Sometimes, these systems make your token expire, forcing your account to disconnect from PropertySimple. This is a safety measure and can be a bit more strict when dealing with third-party apps like PropertySimple. While it might be annoying when your account gets disconnected, remember that it's for your protection.
Occasional disconnections are normal, but you can prevent many of them by following some best practices. This will help to keep your social accounts connected to PropertySimple.
Certain changes to your social media accounts will cause tokens to expire
There are several reasons why an access token may expire:
1. You made changes to your account settings, like changing your password.
2. The social network forced the token to expire as a safety measure.
3. The token reached its pre-set expiration date.
General security measures could cause tokens to expire
For your safety, a social network may disconnect your account from PropertySimple if it detects unusual activity. To avoid this, refrain from:
1. Using fake or alias usernames.
2. Sharing your login details between different users or devices.
3. Posting content that violates copyright laws or other guidelines.