We offer a free property analysis at propertyTAX.io. For your free analysis or to learn more about who we are and what we do, please select a link below.

We offer both Do-It-Yourself solutions as well as Full Representation packages.

PropertyTax.io offers a money back guarantee for properties we recommend a purchase of the Silver Package only. If you attend your Appraisal Review Board (ARB) hearing and do not obtain a reduction, all you have to do is send us the document from the ARB stating they did not lower the value. We will refund your purchase, no questions asked. All refund requests must be made within 60 days of the date of your Appraisal Review Board hearing.

Does the Bronze Package qualify for a money back guarantee?

No. The Bronze Package is not subject to a money back guarantee. The money back guarantee only applies to the Silver Package. The Bronze Package highly depends on information we cannot analyze ahead of time (i.e. cosmetic issues and repair issues you are aware of, but we are not). Because we are not analyzing condition data you want to use as a basis of a reduction, we cannot offer a guaranteed reduction. Having said that, when you offer legitimate condition issues as a basis for a reduction, you are usually highly successful.

What if PropertyTax.io recommends the Bronze Package and I purchase the Silver Package. Do I still have a money back guarantee?

No. PropertyTax.io only offers the money back guarantee to properties that we recommend you purchase the Sliver Package Package. This means if we recommend the Bronze Package and you decide to upgrade to the Silver Package, you will not be eligible for the money back guarantee.

If PropertyTax.io recommends the Silver Package when do I qualify for a money back guarantee? 

You must attend the Appraisal Review Board (ARB) hearing in order to qualify for a money back guarantee. All you have to do is send us the board order from the ARB hearing that shows there was no value reduction and we will issue a refund, no questions asked. Your board order is mailed to you, usually within two (2) weeks of your ARB hearing date.

We encourage you to reach out to the appraisal district informally (either by submitting your evidence online, mailing your evidence in, or discussing your evidence in person) prior to your ARB hearing. A majority of appeals are settled informally before the ARB hearing. 

Does the Gold or Gold Xpress Package qualify for a money back guarantee? 

No. Beginning in 2021 we eliminated the $99 up front deposit at sign up and therefore there is no money to refund for Gold or Gold Xpress. You are billed a contingency fee based on the success of the protest. If the protest results in no tax savings, you are informed of the result but will not receive an invoice.

How are refunds issued?

Refunds are issued through our payment processor, Stripe.com. When a refund is issued it typically takes 5-10 business days to show up in your bank account. You will receive an email directly from Stripe when we have issued a refund. You can read more about how Stripe issues refunds here: https://support.stripe.com/questions/how-long-refunds-take-to-process


Our solutions to help you
quickly save money on your property tax.

We save you time and money by making it easier to file a property tax protest. Our technology makes it easy to produce credible evidence. Our experts are accessible via live chat and email to help you navigate the process.

For the ultimate convenience, you can hire us to handle the whole process for you. See which package we recommend by viewing our instant and free analysis.

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