Machine battery life:
Low gear: 120min, medium gear: 80min; high gear: 60min
If the side brush of the machine does not rotate or there is a related error:
Please check whether the side brush is stuck or entangled, and clean it in time
Please remove the side brush to confirm whether the side brush slot is worn. If it is worn, please replace it with a new side brush
If the side brush of the machine makes noise/abnormal sound:
Please confirm whether the side brush is installed in place. You can press it hard when installing it
If it has been used for a long time, please replace it with a new side brush in time
If the side brush of the machine still keeps turning on the base while charging:
Please contact customer service
If the roller brush of the machine does not rotate or there is a related error:
Please check whether there is hair or debris stuck on the roller brush or both ends, please clean it in time
Remove the roller brush and confirm whether the roller brush of the machine is worn. If it is worn, please replace the roller brush
Remove the roller brush and confirm whether the gear at the connection between the roller brush and the machine is worn
If the roller brush of the machine makes noise/abnormal sound:
Please remove the roller brush and cover and reinstall it. The cover must be installed in place
Remove the roller brush and check if the roller brush of the machine is worn. If it is worn, please replace the roller brush
Remove the roller brush and check if the gear connecting the roller brush and the machine is worn
If the roller brush does not stop rotating when the machine is not running:
Remove the middle sweep and clean it before reinstalling it
Please press and hold the reset button on the side of the machine with a sharp object, and then restart the machine to check if it has recovered