Skip to main content

V10 FAQs

V10 Robot Vaccum

Proscenic avatar
Written by Proscenic
Updated over 6 months ago
  • If the side brush of the machine does not rotate or there is a related error:

  1. Please check whether the side brush is stuck or entangled, and clean it in time

  2. Please remove the side brush to confirm whether the side brush slot is worn. If it is worn, please replace it with a new side brush

  • If the side brush of the machine makes noise/abnormal sound:

  1. Please confirm whether the side brush is installed in place. You can press it hard when installing it

  2. If it has been used for a long time, please replace it with a new side brush in time

  • If the roller brush of the machine does not rotate or there is a related error:

  1. Please check whether there is hair or debris stuck on the roller brush or both ends, please clean it in time

  2. Remove the roller brush and confirm whether the roller brush of the machine is worn. If it is worn, please replace the roller brush

  3. Remove the roller brush and confirm whether the gear at the connection between the roller brush and the machine is worn

  • If the roller brush of the machine makes noise/abnormal sound:

  1. Please remove the roller brush and cover plate and reinstall it. The cover plate must be installed in place.

  2. Remove the roller brush and confirm whether the roller brush of the machine is worn. If it is worn, please replace the roller brush

  3. Remove the roller brush and confirm whether the gear at the connection between the roller brush and the machine is worn

Did this answer your question?