Unboxing Guide
Proscenic P11 Mopping Cordless Vacuum - More Than Just a Vacuum Cleaner
Unboxing Proscenic P11 Mopping Cordless vacuum cleaner
SN number
Accessories
FAQs
1. Power On/Off
Press the power button briefly to turn on/off. The soft start time when turning on is ≤ 1 second. The machine defaults to manual gear 2 when turned on. Press the button again to turn it off. Pressing the power button in any gear will turn the machine off.
2. Gear Settings
Press briefly to switch gears; the default is gear 2.
Press briefly to switch to gear 3; press briefly again to switch to gear 1.
Gears cycle through 2/3/1.
3. Charging Instructions
The number 100 represents the battery level value, which decreases from 100 to 0.
4. Working Duration
Charging time: 4-5 hours
Battery life:
Low gear: ≥45 minutes
Medium gear: ≥30 minutes
High gear: ≥12 minutes
5. Power Display
Low gear: The entire circle emits blue light, and 2 lights from left to right emit red light.
Medium gear: The entire circle emits blue light, and 5 lights from left to right emit red light.
High gear: The entire circle emits red light.
6. Troubleshooting & Error Codes**
Low battery: The numeric light displays "00" flashing, and the battery light flashes blue.
E1: Excessive amount of induced dust.
E2: Short circuit in the main unit or floor brush circuit.
E4: Battery temperature is too high.
E6: Excessive voltage or current of the adapter.
E7: No load when turned on.
Floor brush alarm light flashes red and the machine stops: Electric floor brush is blocked and stalled.
Dust full or suction port blockage alarm light flashes red: Dust is full or the suction port is blocked.
After-sales service
Our customer support team is available Monday-Friday, 9:00-18:30 (GMT+8).
For any inquiries via email or online messages, please rest assured that we strive to respond within 24 hours and provide dedicated follow-up for each case.
To ensure you receive our replies promptly, we kindly ask you to check your email’s spam or junk folder regularly.
Thank you for your understanding as we work to assist you as efficiently as possible!