Unboxing Guide
Meet Proscenic P15 Cordless Vacuum Cleaner
Unboxing & Guide | Proscenic P15 Cordless Vacuum
SN number
Accessories
FAQs
1. Power On/Off
- Press the power button once to turn on the device.
- Press the power button again to turn off the device. There is a 2-second delay when powering off.
2. Gear Settings
- The product has three gears: Low, Medium, and High.
- When powered on, the device defaults to Low gear.
- To switch gears, use the designated gear button or adjust the settings on the display screen.
3. Charging Instructions
- Plug the battery pack into the provided adapter to charge.
- Ensure the adapter is connected to a valid power source.
4. Working Duration
- Low Gear Mode: ≥60 minutes
- Medium Gear Mode: ≥35 minutes
- High Gear Mode: ≥25 minutes
5. Power Display
- The current battery level can be directly viewed on the device's display screen.
6. Troubleshooting & Error Codes**
If the device displays an error code or malfunctions, refer to the following:
E1: Over-temperature or low-temperature protection of the discharge battery. Allow the device to cool down or warm up.
E2: Motor abnormality. Check for blockages or contact customer support.
E3: Charging overvoltage, undervoltage, or overcurrent protection activated. The device will power off after 8 seconds. Check the power source and charging cable.
E4: Floor brush short-circuit detected. The device will power off after 8 seconds. Inspect the floor brush for damage.
Service Hours
Our customer support team is available Monday-Friday, 9:00-18:30 (GMT+8).
For any inquiries via email or online messages, please rest assured that we strive to respond within 24 hours and provide dedicated follow-up for each case.
To ensure you receive our replies promptly, we kindly ask you to check your email’s spam or junk folder regularly.
Thank you for your understanding as we work to assist you as efficiently as possible!