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How do I reset my password?

Updated over a month ago

You can update your Prospa account credentials at any time

To reset your password after sign in:

  • Log into Prospa.

  • Click on your profile image at the top right of your homepage.

  • Select Settings > Security & Privacy.

  • Select Change Password and follow the instructions.

    To Reset a forgotten password:

  • Tap "Forgot Password" on the sign-in page

  • Enter your registered email address

  • Click on "Send OTP"

  • Enter the 6-digit OTP sent to your email and tap "Verify" and follow the instructions

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