SUMMARY
Blacklists is a feature where you can add companies, job titles and names that you do not want to contact through the campaign.
In order to set up your Blacklists:
Go to Profile Settings from the dashboard
Click Blacklists on the top right corner
Select to upload blacklists manually or a list as a CSV file
Select Blacklist type
Choose Comparison type
Save changes
If you are managing multiple accounts in Prospect Labs under one company, you can also set a Blacklist for the whole team. More about how to set Company blacklists, here.
IN DETAIL
In order to set up your Blacklists:
1. Go to Profile Settings from the dashboard:
2. Click Blacklists on the top right corner:
3. There are two ways you can create a blacklist. One is to create a manual list, the other is to upload a CSV document:
👉 Manual List
To create a manual blacklist, click on Upload Blacklist:
In the pop-up window choose the Blacklist type from the drop-down menu:
Company name - names of the companies that will be excluded from the campaign
Name - a name of the specific person (remember: many people share the same name)
Job title - excludes all people who list that job title in their profile
Profile link - a very particular person or persons to be excluded from the campaign
Email - a concrete email address or addresses to be excluded from the campaign
Select the Comparison type from the second drop-down menu:
Exact match - you need to fill in the complete and full company names which you want to avoid
Contains - here you can write only a specific word which will lead to Prospect Labs avoiding companies whose name contains this word
Starts with - words in which information starts with
Ends with - words in which information ends with
Type in the Keywords in the text box, separating the information with commas (no spaces!). Remember to click on the Save changes button:
Clear - Turn on the option if you would like to clear the previously specified text which satisfies the blacklist and comparison type:
👉 Upload CSV document
To create a blacklist from CSV document, click on Upload CSV:
Click Browse Files:
Choose the file which you would like to upload --> select the appropriate comparison type --> match ONE key from CSV with ONE map to field (skip anything else) and click Send CSV for Processing button:
All Blacklists appear at the bottom, where you can filter them by blacklist type, comparison type and by entering filter keywords. You can also delete these blacklists by clicking on the trashcan icon:
Clear - Turn on the option if you would like to clear the previously specified text which satisfies the blacklist and comparison type:
Company Blacklists
If you are managing multiple accounts in Prospect Labs under one company, you can also set a Blacklist for the whole team. More about how to set company blacklists, here.