Overview
When you purchase a proxy plan, it's important to understand how plan expiration, data usage, and renewal processes work to avoid unexpected service interruptions. This comprehensive guide explains:
What happens when your plan expires
How to extend or renew your subscription
How unused metered data can be carried over if renewed before expiration
How Proxy Subscriptions Work
Subscription Model Basics
Proxy services operate on a subscription-based model where:
Plans provide access for a fixed period (typically 30 days)
Each plan includes a specific data allocation
The expiration date is displayed in your account dashboard
When a plan expires, any unused data is no longer accessible
Important: Purchasing additional data does NOT extend your plan’s expiration date
Data Usage vs. Plan Duration
When you purchase a proxy plan, you’re buying:
Access to the proxy network for a specific time period
A bandwidth allocation to use during that period
Every action performed through the proxies consumes bandwidth, including:
Browsing websites
Downloading files
Streaming content
API requests
Web scraping activities
What Happens When Your Plan Expires?
When your proxy subscription reaches its expiration date:
Your proxy servers will immediately disconnect
You will no longer be able to view or access your proxies in your dashboard
Any remaining unused data is lost and cannot be recovered
Static IP addresses may be released back to general inventory and assigned to other users
Note: Metered data can be carried over if you renew before your plan expires.
Extending Your Plan: Options and Considerations
Purchase Additional Data (During Active Subscription)
If you need more data while your plan is still active:
Log into your account dashboard
Navigate to your current plan
Select the "Add Data" option
Choose the amount of data you wish to add
Complete the purchase
Important: Adding data only increases your available bandwidth within the current subscription period. It does NOT extend your plan’s expiration date.
Setting Up Auto-Renewal
To prevent expiration and carry over unused metered data, enable auto-renewal:
Method 1: Automatic Subscription via Paddle
During checkout, select Paddle as your payment provider
Enter your debit or credit card details
Enable the automatic subscription option
Your subscription will automatically renew at the end of each billing cycle
Method 2: In-House Auto-Renewal
Navigate to your account dashboard
Add funds to your account credit balance:
Login to your account and click the "+" under "Credit Balance" on the left side of the dashboard home page.
Select your preferred payment method
Enter the amount you wish to add
Complete the payment
Enable in-house auto-renewal for your subscription:
Find your proxy subscription
Toggle the "Auto-renewal" option to "On"
The system will automatically use your account credit balance to renew your subscription
When renewing before expiration:
✅ Unused metered data carries over to the next plan
✅ Your new plan starts immediately upon expiration of the previous plan
❌ If your plan expires before renewal, any unused data is lost
Recovering Expired Proxy Services
Recovering Static IP Addresses
If your static proxy subscription has expired and you need to recover specific IP addresses:
Check IP Availability
Contact support via chat
Provide the specific IP address you want to recover
Support will verify if the IP is still available in inventory
Purchase a New Subscription
If the IP is available, purchase a new proxy subscription from the same location
Complete the payment process
Request an IP Swap
After purchase, ask support to swap the newly assigned IP with your preferred IP
Support will confirm once the swap is complete
Note: IP recovery is not guaranteed, as expired IPs return to general inventory.
Troubleshooting Tips
Check Your Plan Status
Regularly monitor your expiration date in your account dashboard
Set calendar reminders 5-7 days before expiration
Verify your data usage to plan purchases accordingly
Payment Issues
Ensure your payment method is valid and has sufficient funds
For Paddle subscriptions, check your email for payment notifications
For in-house auto-renewal, verify you have enough credit in your account balance
Service Interruptions
If proxies stop working unexpectedly, first check your bandwidth usage
Verify your authentication credentials are correct
Ensure you're using the correct proxy format and ports
Try connecting to a different proxy server location
Common Misconceptions
❌ "Adding data extends my plan expiration date."
✅ Adding data only increases available bandwidth within the current subscription period.
❌ "Unused data carries over after expiration."
✅ Unused metered data only carries over if you setup renewal before expiration. If the plan expires, unused data is lost.
❌ "Proxies are provided as a text file with millions of IPs."
✅ Our service provides access to a professionally maintained proxy network that:
Automatically rotates IPs as needed
Ensures quality connections
Provides consistent service
Preventing Future Expiration Issues
To avoid losing unused metered data and prevent service interruptions:
Monitor Expiration Dates: Regularly check your account dashboard
Read Warning Messages: Pay attention to messages displayed during purchases
Set Reminders: Create calendar alerts several days before expiration
Enable Notifications: Ensure you've enabled email notifications for account alerts
Consider Auto-Renewal: Set up automatic payments to prevent unexpected expirations
Maintain Sufficient Balance: Keep adequate funds in your account for auto-renewals
By understanding how proxy plan expiration and renewal work, you can effectively manage your subscriptions and ensure uninterrupted access while preserving unused metered data. 🚀