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Affiliate Balance and Payouts

Updated over 3 months ago

Overview

When your affiliate balance reaches $10, you may have questions about:
How and when payouts are processed
Who to contact for payout requests
Troubleshooting payout issues

This guide explains everything you need to know about managing your affiliate payouts.


How Affiliate Payouts Work

1️⃣ Payout Threshold

Minimum payout: $10
✔ Payments are not automatically processed when you reach this threshold.


2️⃣ Requesting Your Payout

📌 To withdraw your affiliate earnings, follow these steps:

Step 1: Send an email to contact@proxiware.com.
Step 2: Include the following details:
Affiliate account username or email
Current affiliate balance
Payment request details

Step 3: Wait for a response from the sales team.
✔ They will review your request and provide payout instructions.


Troubleshooting Email Communication Issues

📌 If you don’t receive a response, check for these common issues:

🔹 Incorrect Email Address?
✔ Ensure you are sending to contact@proxiware.com.

🔹 Typos in the Email?
✔ Check for misspellings (e.g., "proxiware" or incorrect domain extensions).

🔹 Delivery Confirmation?
✔ If you don’t receive a failure notification, the email likely reached its destination.

🔹 Allow Response Time
✔ The sales team responds during business hours.

📌 Still no response? Try reaching out via live chat or the Help Center.


What to Expect After Contacting Sales

📌 Once your payout request is submitted:

Step 1: The sales team reviews your request and verifies your account.
Step 2: You’ll receive payment method options and instructions.
Step 3: The processing time will depend on your chosen payment method.

📢 Have more questions? You can reply directly to their email for updates.

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