FAQ

Get answers to Frequently Asked Questions about the PTOffice platform

Kyle R Wasson avatar Brent LaFoley avatar
13 articles in this collection
Written by Kyle R Wasson and Brent LaFoley

Deciding Between the Tip Jar or 4.9% Processing Fee

How to decide between using the Tip Jar or the 4.9% Processing Fee in PTOffice
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Written by Brent LaFoley
Updated over a week ago

The Online Membership Directory Search Bar

Understanding the intricacies of the PTOffice online directory search bar
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Written by Brent LaFoley
Updated over a week ago

Can't Add to Group in Contact Profile Page

Understand why you might not be able to add someone to a Group from the Contact Profile page
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Written by Brent LaFoley
Updated over a week ago

"Why Can't I See My Store Items in Preview Mode?"

You've built your store, and have items uploaded, but can't see all of your progress in "preview mode."
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Written by Kyle R Wasson
Updated over a week ago

Financial Information & PTOffice

Learn what financial capabilities you have within PTOffice
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Written by Brent LaFoley
Updated over a week ago

How-To: Set Up a School District Account

Learn some of the pros and cons of how to set up a school district within PTOffice
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Written by Brent LaFoley
Updated over a week ago

Understanding Email Delivery

How PTOffice manages and delivers messenger emails & notifications
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Written by Kyle R Wasson
Updated over a week ago

PTOffice Mobile Apps

PTOffice offers both iOS and Android apps
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Written by Kyle R Wasson
Updated over a week ago

Member Privacy

What information we collect and how it can be managed by users
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Written by Kyle R Wasson
Updated over a week ago

Data Security

The details of PTOffice servers and back-ups
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Written by Kyle R Wasson
Updated over a week ago

User Profile Privacy

How to understand - and manage - your user's profile privacy
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Written by Kyle R Wasson
Updated over a week ago

Privacy Policy

You can learn more by visiting https://ptoffice.com/privacy-policy/
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Written by Kyle R Wasson
Updated over a week ago

When to Use the Stores vs Fundraisers

Learn when to use the Store module vs the Fundraiser module
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Written by Brent LaFoley
Updated over a week ago