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I received an email that my review couldn't be verified/approved.

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Written by Kristy

I Received an Email That My Review Couldn’t Be Verified or Approved

If you received an email saying we were unable to verify or approve your review, don’t worry—this usually means our system was unable to locate the review on Amazon at the time of our check.

Our system checks Amazon daily for new reviews. Occasionally, a review may not appear during our scan window, or there may be an issue such as:

  • Amazon not yet publishing the review

  • An incorrect Amazon reviewer profile name in our system

  • Recent updates to our search process to remain compliant with Amazon’s guidelines

To improve accuracy and speed, we now encourage readers to submit their review links directly once the review is live on Amazon. This ensures faster approval and avoids delays.

How to Find Your Amazon Review Link

  1. Go to your review on Amazon

  2. Right-click the bold title of your review

  3. Select “Copy link address”

How to Submit Your Review Link on Pubby

  1. Go to My Assignments in your Pubby dashboard and if you can’t find the book, use the search bar to locate it by title

  2. Open the assignment

  3. Scroll to Submit Review Link at the bottom of the page

  4. Paste your Amazon review link and submit

Click here for detailed steps on review submission.

Need Help?

If you cannot find the book in your dashboard or are having trouble submitting your link, please send your review link to support via chat or email at support@pubby.co, and let us know the book is missing. We’ll be happy to help.

Thank you for your cooperation, and we appreciate your help in keeping the review process smooth and accurate!

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