We're sorry to see you go!
Canceling your subscription is easy to do at any time through our website, without having to contact support.
Or:
Log in to pubby
Click the person icon in the top right-hand corner of your screen
From the dropdown menu, click 'Account Settings' once logged in
Click ‘Subscription’ in the left sidebar, then ‘Cancel Subscription'
If you're interested in switching from a yearly subscription to a monthly subscription, please contact support and we'll be happy to make that change to your account!
For refunds, please contact support via live chat, or by emailing us at support@pubby.co. We will be happy to refund any payment within 30 days of purchase.
Refunds directly from our company are faster and easier than disputing the charge with your credit card company. When you dispute a charge with your credit card company, it can take them weeks to review and process the claim. Instead, request a refund directly and we will process your refund within 24 hours!