Easily Report Issues with Books at Any Stage of Your Assignment
Whether you're attempting to access a book, read it, or post your review on Amazon, you now have the option to report any problems you come across, such as price discrepancies, broken links, or other issues.
How It Works
Throughout the assignment process, you'll notice a "Report an Issue" button in each section. When you click this button, you'll be presented with a set of options tailored to the specific stage you're in. Here's how it works:
Accessing the Book: If you encounter problems when trying to access the book, such as a broken link or an incorrect price, simply click the "Report an Issue" button. You'll be given options to specify the problem you're experiencing.
Reading the Book: While reading, if you need more time, you can click the "Report an Issue' button in this section to have your assignment extended.
Posting Your Review on Amazon: If you run into issues while posting your review, such as problems with the review being accepted or the book's link now being broken, you can click "Report an Issue" in this section.
Turning in Your Assignment on Pubby: This specific section does not have a report button.
To access the area shown above, simply click the book's title in the left sidebar of your Dashboard.
Common Issues and How to Report Them:
Price Discrepancies: You'll find this report option in the 'Access the book' section
Broken book links: You can report this in two areas, depending on where you're at in the assignment. If you're simply trying to download the book on Amazon and the book's link is broken, report this issue under Access the Book. If you already read the book and you're just needing to write your review on Amazon - but discover the link is broken - report this under 'Post your review on Amazon'
File won't download: You'll find this report option in the 'Access the book' section
Need more time to read: You can extend your assignment by clicking 'Report an Issue' in the 'Read the Book' section
As always, we're here to help! Contact support@pubby.co with further questions or concerns.