Welcome to your new SmartRent-powered smart home! The SmartRent Mobile App allows you to view and manage all of your smart devices remotely, create Scenes, set Schedules, and so much more!
Accessing Your New SmartRent Account:
A few things will need to happen before you can begin using your SmartRent App. To get started follow these steps:
Register Your SmartRent Account Online
To create this account, check your email inbox for an email with the subject line Welcome to SmartRent! (if you cannot find this email in your inbox or spam/junk folder, please reach out to your community management team so that they may resend it to you)
Download the SmartRent Mobile App
Tap Get Started on your Welcome email
Create your Password for the app
Check the box to acknowledge Terms and Privacy Policy
Tap Submit
Enter your Email and recently created password to log into your account
You will see a Welcome screen with your name; tap Download on the App Store for iOS device or tap Download on the Google Play Store for Android device
Note: If you do not have a hub in your home, you will be sent directly to the SmartRent Resident Web Portal to view the available smart device features in your community; to download the SmartRent app, you can search for it in the iOS App Store or the Google Play Store
Open the app once it is downloaded
Receive Your Access Credential
You will also receive a second email that has your Access Credential for your home; if your community has any Common Area Access systems that are integrated with SmartRent, Access Credentials to those areas will also be included in this secondary email
Tap Get my Access
You will now have a web page that displays your Access Credential(s) and gives detailed instructions on how to use them
If you have any issues accessing the unit, please contact the leasing office
The Get my Access link will expire after 30 minutes; if this happens, you will be sent to a webpage where you can tap a button to receive a new access link, Send Me A New Link